Informations and general terms and conditions

• The rates are indicated in euro per person per day with the minimum stay of 7 days.
• It is not allowed to occupy the apartment with a bigger number of guests (including infants) than indicated and agreed at the time of reservation.
• It is not allowed to smoke inside the apartment and in the common areas and/or to throw cigarette butts out of windows and balconies.
• It is not allowed to take objects, equipment and kitchen utensils outside the apartment;
• Upon prior agreement, we accept small dogs, max.1 per apartment, with the owners’ commitment not to leave their pets alone in the apartment. The daily rate is €10.00, meals not provided.
• We offer the possibility of fresh bread and milk delivery by 8 a.m.

The prices include:

• Weekly change of bedroom, bathroom and kitchen linen;
• Additional mid-week change of towels;
• Outdoor parking;
• WI-FI connection;
• In winter, free ski bus service to/from Piz Sorega cable car, which is located 1 km away from the house, ski room with a ski boot dryer and warmer.
• Bike storage in summer.

Facilities, available in all the apartments:

• Satellite TV;
• Telephone;
• Bedroom, bathroom and kitchen linen, cutlery and crockery;
• Shared laundry with a coin-operated washing machine and tumble dryer, and ironing facilities;
• Playground with garden and shared barbecue.

Extras:

• To the indicated prices will be added a local tourist tax of € 2.30 per person/day for guests over 14 years old. The tax is paid on departure and is specifically stated in the invoice.
• Final cleaning of the apartment: € 60.

Reductions for additional beds:

• The following reductions, not combinable with other promotions, are applied for a stay on an additional bed:
• 4^th person in a one-room apartment| 5^th person in a two-room apartment: - 40%;
• 6° person in a two-room apartment: - 50%;

Check-in and check-out

• Rooms are available from 2 p.m. on the day of arrival until 9 a.m. on the day of departure.

Booking guarantee

• The reservation becomes binding upon payment of the deposit agreed and the receipt of our written confirmation;
• The deposit should be paid within 24 hours from the date of reservation by:
• Instant bank transfer
  BANK: Cassa Rurale Val Badia
  NAME: TAELA Apartments - 39036 San Cassiano (BZ)
  IBAN: IT36J0801058340000300008419
  SWIFT: RZSBIT21008
• Paypal

Payment modes:

The accommodation bill can be paid in the following ways:

• Cash for total amount up to 5.000,00 €. In case of higher bills, the whole bill or the difference should be paid either by credit card (except Diners Club and American Express), cheque or advanced bank transfer.
• Bank transfer (in this case the entire payment for your stay should be transferred before your arrival);
• Cheque (in this case we ask to provide the cheque for processing within 1 day after check-in);
• Credit card (no Diners Club or American Express);

Cancellation policy (Consumer Code, Part III, title III, par. I 206/2005):

Unforeseen circumstances may always happen and a cancellation is unpleasant for both parties.

The right of withdrawal is not provided by the Consumer Code.

Nevertheless, we offer the following cancellation terms:

For all other cases:

• up to 60 days before arrival: refund of the 80% of the confirmation deposit;
• from 60 to 30 days before arrival: loss of the confirmation deposit;
• from 30 to 8 days before arrival: 60% of the total price is charged;
• less than 8 days before arrival, late arrivals, lower number of guests, early departures or no-show: 100% of the total price is charged.

We recommend you to contact your insurance company and insure your journey against cancellation, early termination or late arrival.